Usage and scale
Simulated calls250 / month2,500 / monthCustom
Projects3UnlimitedUnlimited
Concurrent simulations15Custom
Workspace seats315Custom
Evidence retention30 days90 daysCustom
Evaluation coverage
Actual-agent testingIncludedIncludedIncluded
Custom evaluators10UnlimitedUnlimited
Caller personas and noise conditionsIncludedIncludedIncluded
Multilingual scenariosIncludedIncludedIncluded
Tool, DTMF, and IVR checksIncludedIncludedIncluded
Human review queue—IncludedIncluded
Release workflow
Saved regression suitesIncludedIncludedIncluded
API accessIncludedIncludedIncluded
Release gates—IncludedIncluded
Webhooks—IncludedIncluded
CI/CD result export—IncludedIncluded
Security and governance
Workspace rolesBasicTeam rolesCustom roles
Audit log—IncludedIncluded
SAML SSO——Available
Data retention controls——Custom
Private deployment——Available
Service and support
OnboardingSelf-serveGuidedTailored
SupportEmailPrioritySLA
Named evaluation partner——Included
Security review support——Included